Shipping policy

At SEURARE, we aim to deliver your jewelry quickly and securely.

Processing Time

  • Orders are typically processed within 1–4 business days.

  • You’ll receive a tracking number as soon as it leaves our studio.

Shipping Within Canada

  • Standard shipping within Canada usually takes 2–7 business days, depending on the destination.

  • Express shipping options are available at checkout for faster delivery.

Shipping to the United States

  • Orders shipped to the U.S. typically take 4–10 business days with standard shipping.

  • Customs processing may cause occasional delays.

  • Customers are responsible for any customs duties, taxes, or import fees required.

International Shipping

  • We ship to select countries. Currently we offer shipping to the following countries: UAE, Austria, Australia, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Netherlands, Norway, New Zealand, and Sweden.

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Costs

  • Shipping costs are calculated at checkout based on location and shipping method.

  • Free shipping may be offered on orders above a certain value (see promotions at checkout).

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information so you can follow your package’s journey.

Delays & Issues

  • While we do our best to ensure timely delivery, please note that shipping times may be affected by carrier delays, customs clearance, or holidays.

  • If your package is delayed, lost, or arrives damaged, please contact us at info@seurare.com so we can assist.